Terms and Conditions

The website www.genevablue.com.au is owned and operated by Geneva Blue Pty Ltd (ABN 75 629 921 740).

3. ORDER AND FORMATION OF CONTRACT

3.1 When making an Order, you must follow the instructions on the Site as to how to make your Order and for making changes to your Order before you submit it.

3.2 Once You select a product that you wish to order, irrespective of any previous price you have seen or heard, you will then be shown or told (on the Site) the price you must pay including GST and any other charges. Unless otherwise stated all charges are in Australian Dollars.

3.3 You must pay for the Order in full at the time of ordering by one of the payment methods we provide on the Site. You must be fully entitled to use the payment method or account used for purchases. The payment method or account must have sufficient funds or credit facilities to cover the purchase.

3.4 If you discover that you have made a mistake with your Order after you have submitted it to the Site, please contact us immediately. We will try our best to amend your Order as per your instructions.

4. DELIVERY

  • We aim to deliver products to you at your requested place of delivery within Australia in 2-4 days, but we cannot guarantee any firm delivery dates.

4.2 We will aim to leave the Order at the address advised by you at the time of purchase. If the delivery driver deems the area unsafe, your Order will be redirected to a collection point, where available redelivered in the next delivery run or returned back to us.

4.3 You must ensure that you are able to take delivery of the product without undue delay and at any time reasonably specified by us. If you are not, the couriers may leave a card giving you instructions on either re-delivery or collection from the carrier.

4.5 Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.

4.6 Unless otherwise specified by you, all risk in the product shall pass to you upon delivery. If delivery is delayed, risk shall pass at the date when delivery would have occurred. From the time when risk passes to you, we will not be liable for loss or destruction of the product.

4.7 You must take care when opening the product so as not to damage it, particularly when using any sharp instruments.